We want to ensure that you enjoy a positive on-line shopping experience, and that you feel confident about what you are purchasing. Should you have any questions, please contact:

Shayne Jacobs
Memories Engraved
shayne@memoriesengraved.net
1-888-739-7719

Privacy

We respect your concerns for privacy. We will not sell or provide your name, e-mail address or purchase information to any other company for any reason.

On-line Security

When you place an order with us your personal information is guarded using Secure Sockets Layer technology. When an order is submitted an encrypted transmission is sent which only we can decode.

You can be sure that the order page is secure by looking at the lower right side of your browser window after accessing a server. If you see an unbroken key or a closed lock, the SSL is active and your information secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from 'http' to 'https.'

Shipping

Our prices include shipping costs for destinations within North America and applicable taxes. Destinations outside of North America will require an additional charge. Contact us for applicable rates. Please allow 3-5 weeks for memorial creation and delivery. This time varies due to variations in memorial construction techniques and shipping distance.

Satisfaction Guarantee

We stand behind both the quality of our stone, and our craftsmanship. Great care and diligence goes into every memorial we create. If you are not 100% satisfied with your order, simply contact us within 30 days and we will exchange your returned memorial for a replacement or full refund.